chrisdq82
New Member Posts:17
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12/06/2010 03:55 AM |
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:crying: I'm having issues with global notes. At first i thought it was something simple so i posted in the "ask the developers" forum, but then burggraf said its probably a bug. So i thought i'd post here in case anyone else had trouble with the global notes features. For me, my first 10-12 notes seem to work great, but note #13 won't open, or if it does it opens the wrong note. Completely weird. Nothing seems to fix. Using an ipad with mantis 4.9.1 and iOS 4.2. Has anyone else had global notes issues? I really like how ot works when it works. I think it'll revolutionoze how i give bible studies and preach once i can load all my sermons on without this issue. |
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burggraf
Veteran Member Posts:1604
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12/06/2010 05:14 AM |
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Please contact support about this so we're able to help you. |
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chrisdq82
New Member Posts:17
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12/10/2010 02:33 AM |
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:( I did, no response. And the update didn't fix it either :(( :cry: |
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burggraf
Veteran Member Posts:1604
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12/10/2010 03:49 AM |
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We have not received any email from you. Maybe try using the "contact us" page on the web site -- see if you can get through that way? |
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chrisdq82
New Member Posts:17
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12/10/2010 11:33 AM |
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I did that on the 5th, but i'll try again |
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burggraf
Veteran Member Posts:1604
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12/10/2010 06:41 PM |
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Something must be blocking your messages. Maybe try both Support and CustomerService email addresses. |
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chrisdq82
New Member Posts:17
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12/10/2010 10:40 PM |
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i send something through the "contact us" page, but what email addresses??? i can't find any email addresses anywhere on the website. where do i find it? could you just post those addresses here? here is what i posted: "hey, my name is Chris Quevedo, and my global notes aren't working. i'm currently using an ipad with iOS 4.2, and mantis 4.9.2. i put lots of bible studies into my mantis app (about 17-20) and some work, but some don't. I can't figure out why. When i open a note i have like a 50/50 chance of it opening. some times when i click the 3 little dots next to the note it expands and shows the note, or sometimes it shows a completely incorrect note. so if i open a note titled "salvation" it may open a note titled, "mark of the beast". i can't figure out why. if i delete the "mark of the beast" note so it can't show the "mark of the beast" note, then opening the "salvation" note shows nothing at all. i tried reinstalling, i tried updating to the new mantis, i tried checking my studies for errors. no clues. can you please help. i tried sending something to you guys on the 5th but got no response. i know you are busy, but please try and help if its possible. thanks and god bless you for making such a wonderful app, i really like it. chris" |
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chrisdq82
New Member Posts:17
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12/10/2010 10:44 PM |
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hey got a response! thanks for much! even if it takes time to get fixed, i'm happy. i know that bugs like this can be pesky |
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burggraf
Veteran Member Posts:1604
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12/11/2010 02:24 AM |
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This turned out to be text pasted from a word processor that had turned double-quotes and single-quotes into special back and forward-angled quotes. These non-standard characters cause a problem in notes. |
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