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Forums > Mantis Bible Study Software > Report a Bug

Can't Restore

Last Post 09/02/2010 03:27 PM by ElPablo. 2 Replies.

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ElPablo

New Member
Posts:4

09/02/2010 03:15 PM
I just upgraded from an iphone 3G to the iphone 4. I can successfully back up everything on the old one, but I can't restore to the new one. When I click on Restore ALL, I get the warning and after clicking on Restore the warning goes away and nothing else happens. What's wrong? Iphone 4.0.2 MBS version 4.8.8

burggraf

Veteran Member
Posts:1604

09/02/2010 03:17 PM
Backups are stored on a per-device basis. Just email our support department, and we'll copy your backup file from your old device to your new one, then you can restore on the new device.

ElPablo

New Member
Posts:4

09/02/2010 03:27 PM
I have NEVER gotten quicker help from ANY other technical support group. That was nearly instantaneous. THANKS!

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