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October 05, 2022
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Welcome to the Mantis Bible Study Discussion Forums!  This is the place to discuss the Mantis Bible Study for Apple iPhone and iPod Touch software, report bugs you find, request or ask questions about new software features, or request new Bible versions or other study tools.

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iPhone 3GS Unable to Download Purchase
Last Post 06/27/2009 07:59 PM by burggraf. 5 Replies.
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lwcpdx
New Member
New Member
Posts:1

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06/25/2009 01:32 AM  
I saw there was an update to NASS with Strongs. The directions indicated that I delete it and then download it again. I see it in the ready to download section. I click it, click ok, it turns to blue and says preparing to download. It just gets stuck. Once it game me a connection time out error.

I've been on wi-fi for these attempts. I was also going to update ESV . . .

The program overall is great - btw and this is the first real issue I've had. I had no problems with my previous 3G, so I'm not sure if this is OS 3.0 or the new phone.

Thanks.
burggraf
Veteran Member
Veteran Member
Posts:1604

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06/25/2009 09:20 AM  
It's hard to say for sure, but this sounds like a bad server connection. Try it again later and see if it goes through then.
hoj
New Member
New Member
Posts:40

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06/26/2009 11:34 PM  
I didn't see an update for the NASS. I still only have the 4.0 version. Should I see an update for NASS?
burggraf
Veteran Member
Veteran Member
Posts:1604

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06/27/2009 03:31 AM  
No, the NASS is still at 4.0. You can download the free 4.1.0 version, though, and download the NASS to that version.

The update that was mentioned was not an update to the Mantis application, but to the NASS text (we fixed some problems in the text.)
pabcamuy
New Member
New Member
Posts:1

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06/27/2009 12:41 PM  
It's been happening to me too... Since I upgraded to iPhone 3.0 I can't download my purchased Bibles nor Commentaries. It has nothing to do with the server though. I uninstalled the program and now it doesn't install at all it's giving me an error message.
burggraf
Veteran Member
Veteran Member
Posts:1604

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06/27/2009 07:59 PM  
For issues such as this, please contact our support email by using the "Support / Contact Us" page. We'll be happy to help diagnose your problem and resolve it.
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