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October 02, 2022
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Welcome to the Mantis Bible Study Discussion Forums!  This is the place to discuss the Mantis Bible Study for Apple iPhone and iPod Touch software, report bugs you find, request or ask questions about new software features, or request new Bible versions or other study tools.

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Can't buy Theological Wordbook with Paypal
Last Post 08/26/2009 10:20 PM by shamlin. 2 Replies.
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shamlin
New Member
New Member
Posts:62

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08/26/2009 12:23 AM  
Hello, I sent this to your support e-mail with no response. I tried to buy the Theological Wordbook bundle but Paypal give me this message:

The link you have used to enter the PayPal system contains an incorrectly formatted item amount.

Is there a way around this?

Thanks,

Scott
burggraf
Veteran Member
Veteran Member
Posts:1604

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08/26/2009 03:19 AM  
There appears to be a bug with certain transactions in Paypal. It may be related to bundle products (since the TWOT is offered in a bundle.)

You can try purchasing just the TWOT or the TWOS module and then contact support and we'll put the other one on your account manually.

Our support department responds to each and every email, so if you have not received a response, we didn't get your message for some reason. Maybe try using the Support / Contact Us page. Also, check your spam folder -- our return messages may have ended up in your spam folder by mistake.

The Internet can be very frustrating some times!
shamlin
New Member
New Member
Posts:62

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08/26/2009 10:20 PM  
Thanks as always. I spoke up in part because I figured you might be losing some sales on Paypal for that. For every one person who speaks up...there's 10 who don't---sort of thing.

Thanks!

Scott
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