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November 25, 2020
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Welcome to the Mantis Bible Study Discussion Forums!  This is the place to discuss the Mantis Bible Study for Apple iPhone and iPod Touch software, report bugs you find, request or ask questions about new software features, or request new Bible versions or other study tools.

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Purchase question
Last Post 09/21/2010 05:51 PM by joyceray6. 8 Replies.
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Avantihall
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New Member
Posts:54

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04/10/2010 03:26 AM  
I'm having trouble purchasing Ryan from Media section in Mantis. Checks for apple then ok to purchase from apple app store, black screen says working, then kicks back to ok to purchase without auth.
burggraf
Veteran Member
Veteran Member
Posts:1604

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04/10/2010 04:36 AM  
There are 2 other things you could try. Instead of purchasing from the bookshelf, try purchasing right from the "speech" screen. (Tap Tools, then tap the speaker icon, then tap the name button (it probably says "None" for you right now) then select Ryan.) You should be prompted to purchase at that point.

If that doesn't work, then you can always purchase from our web site here:

https://mantisbible.com/item.aspx?id=RYAN
shamlin
New Member
New Member
Posts:62

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04/10/2010 05:48 PM  
I have had this problem to. I tried to purchase the Nelson Study Bible via the app and it kicks back. I know I can purchase here, which I am about to, but thought you should know more than one person is experiencing this problem.
burggraf
Veteran Member
Veteran Member
Posts:1604

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04/10/2010 06:21 PM  
Yes, it's happening with only certain items, and it's strange. We're trying to figure out what the problem is.

In the meantime, email support if you have any issues and we'll try to help you with the individual purchase.
Avantihall
New Member
New Member
Posts:54

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04/18/2010 05:33 AM  
Any more luck in I-tune purchases for Ryan. Still no confirm to purchase, just kicks back to item screen. Do you accept I-tune payment instead of bank cards on your webs site?

new search engine is wild! love it!

Can you ofter auto rotation to lock horz. or vert.?
burggraf
Veteran Member
Veteran Member
Posts:1604

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04/18/2010 03:31 PM  
We're not sure what the issue is with purchasing Ryan via in-app-purchase, as he is set up just like all the other voices. We can't accept iTunes payment on our web site -- that is for Apple only. We do accept all major credit cards plus Paypal.

We are working on a new release of Mantis -- we'll look into doing an orientation lock in that version.
joyceray6
New Member
New Member
Posts:2

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09/21/2010 02:40 PM  
Purchased Ryan this morning from website. It shows "has not shipped". When will it be sent to my iphone?
burggraf
Veteran Member
Veteran Member
Posts:1604

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09/21/2010 05:27 PM  
There is never any "shipping" really -- that's just part of the shopping cart software we use.

Items are available for download immediately after purchase. Just make sure you go into Mantis on your device, tap Tools, Options, User Name, and put in your MantisBible.com user name and password. Once you do this, any purchases will automatically show up as "Ready to Download"

Voices show up in the bookshelf screen under the "Media" tab.
joyceray6
New Member
New Member
Posts:2

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09/21/2010 05:51 PM  
OK! I found it. Preparing to Download now. Thanks!

Love your app by the way.
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