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January 25, 2022
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Welcome to the Mantis Bible Study Discussion Forums!  This is the place to discuss the Mantis Bible Study for Apple iPhone and iPod Touch software, report bugs you find, request or ask questions about new software features, or request new Bible versions or other study tools.

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Global Notes Issues
Last Post 12/11/2010 02:24 AM by burggraf. 8 Replies.
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chrisdq82
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New Member
Posts:17

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12/06/2010 03:55 AM  
:crying:
I'm having issues with global notes. At first i thought it was something simple so i posted in the "ask the developers" forum, but then burggraf said its probably a bug. So i thought i'd post here in case anyone else had trouble with the global notes features.

For me, my first 10-12 notes seem to work great, but note #13 won't open, or if it does it opens the wrong note. Completely weird. Nothing seems to fix.

Using an ipad with mantis 4.9.1 and iOS 4.2.

Has anyone else had global notes issues?

I really like how ot works when it works. I think it'll revolutionoze how i give bible studies and preach once i can load all my sermons on without this issue.
burggraf
Veteran Member
Veteran Member
Posts:1604

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12/06/2010 05:14 AM  
Please contact support about this so we're able to help you.
chrisdq82
New Member
New Member
Posts:17

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12/10/2010 02:33 AM  
:(

I did, no response.

And the update didn't fix it either :((

:cry:
burggraf
Veteran Member
Veteran Member
Posts:1604

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12/10/2010 03:49 AM  
We have not received any email from you. Maybe try using the "contact us" page on the web site -- see if you can get through that way?
chrisdq82
New Member
New Member
Posts:17

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12/10/2010 11:33 AM  
I did that on the 5th, but i'll try again
burggraf
Veteran Member
Veteran Member
Posts:1604

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12/10/2010 06:41 PM  
Something must be blocking your messages. Maybe try both Support and CustomerService email addresses.
chrisdq82
New Member
New Member
Posts:17

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12/10/2010 10:40 PM  
i send something through the "contact us" page, but what email addresses??? i can't find any email addresses anywhere on the website.
where do i find it? could you just post those addresses here?

here is what i posted:

"hey, my name is Chris Quevedo, and my global notes aren't working.
i'm currently using an ipad with iOS 4.2, and mantis 4.9.2.

i put lots of bible studies into my mantis app (about 17-20) and some work, but some don't. I can't figure out why.

When i open a note i have like a 50/50 chance of it opening. some times when i click the 3 little dots next to the note it expands and shows the note, or sometimes it shows a completely incorrect note. so if i open a note titled "salvation" it may open a note titled, "mark of the beast". i can't figure out why. if i delete the "mark of the beast" note so it can't show the "mark of the beast" note, then opening the "salvation" note shows nothing at all. i tried reinstalling, i tried updating to the new mantis, i tried checking my studies for errors. no clues.

can you please help. i tried sending something to you guys on the 5th but got no response. i know you are busy, but please try and help if its possible.

thanks and god bless you for making such a wonderful app, i really like it.
chris"
chrisdq82
New Member
New Member
Posts:17

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12/10/2010 10:44 PM  
hey got a response! thanks for much!
even if it takes time to get fixed, i'm happy.
i know that bugs like this can be pesky
burggraf
Veteran Member
Veteran Member
Posts:1604

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12/11/2010 02:24 AM  
This turned out to be text pasted from a word processor that had turned double-quotes and single-quotes into special back and forward-angled quotes. These non-standard characters cause a problem in notes.
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