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September 24, 2017
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Android Notes Bug
Last Post 04/19/2014 05:01 PM by YahLife. 3 Replies.
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YahLife
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Posts:8

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04/12/2014 02:44 AM  
I've purchased Mantis for a Samsung Galaxy S4 since June 2013. I've updated several iterations of Mantis for Android and each iteration displayed quirky "Note" behavior.

I cannot delete any Note Folders I created. It seems that some of the folders are inside other folders.
I select Notes --> Edit --> select the Folder I want to delete --> select Delete ... Nothing Happens and everything remains.

I've tried contacting Mantis on this issue without any remedy or resolve.

My questions are:
1. What if I uninstalled Mantis and ensured that no Mantis folders or cache files remain, then, reinstall Mantis?
2. In Android OS which directory folder contains the Notes cache? (Using a File Manager).


I hope one of those 2 solutions are viable. :cool:

Please advise and Thank You for your prompt response.
YahLife
New Member
New Member
Posts:8

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04/12/2014 02:52 AM  
I moved Mantis from the SD card to internal storage and that did not resolve the issue either. I still cannot Move/Edit nor Delete any of the Notes Folders.
YahLife
New Member
New Member
Posts:8

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04/19/2014 04:52 PM  
OK ... I logged into my account and went to this page:
http://mantisbible.com/MyAccount/MyNotesEditor/tabid/125/Default.aspx


The My Notes Editor is beta.

There I had a backup of my previous Notes folder and file structure.

I deleted everything here.

On PHONE:
I then, ran the Mantis Bible app on my Android phone and selected the Notes icon at the bottom.
of the screen and selected the Backup button at the top.

On the Backup page there are 2 options:
Backup: "Backup All Now"
and
Restore: "Restore All Now"

Since I had previously deleted the Notes folder and file structure in my account on the MantisBible website,
I selected "Restore All Now".

This action copied/overlayed the empty contents from the Mantis website on/to the Android phone.
Essentially, this action erased the Notes folder and file structure in the Mantis Bible app on my Android phone.
You could also Create a folder and file structure on the Phone, however, it appears like you get the best
results if you back everything up from the phone to the website then, edit/re-arrange the folders and content there
and restore from the website to the phone.

No one from Mantis offered this alternate solution in my email correspondence with support.

Currently, this IS the BEST way to Edit, and the ONLY way to Move, or Delete any Notes constructs on the Android phone.
While these Notes editing functions do display in the Android app, NONE of them functionally DO anything except the NEW Note function.

I sincerely hope that this information HELPS anyone who has the Android app version.

YahLife
New Member
New Member
Posts:8

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04/19/2014 05:01 PM  
I moved Mantis from the SD card to internal storage and that did not resolve the issue either. I still cannot Move/Edit nor Delete any of the Notes Folders.
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