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December 30, 2024
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Welcome to the Mantis Bible Study Discussion Forums!  This is the place to discuss the Mantis Bible Study for Apple iPhone and iPod Touch software, report bugs you find, request or ask questions about new software features, or request new Bible versions or other study tools.

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Purchased volumes not showing...
Last Post 07/02/2009 02:44 PM by Genesis. 2 Replies.
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Genesis
New Member
New Member
Posts:20

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07/02/2009 01:45 PM  
Purchased volumes not showing in 'Ready To Download' tab on a freshly installed MBS v4.1.0 on the 3GS with OS v3.0. Already sent an email to support but wondering if this had happened to anyone else. Hope to hear from the support group soon. Thanks for the prompt response.
burggraf
Veteran Member
Veteran Member
Posts:1604

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07/02/2009 02:08 PM  
When you move to a new phone or iPod Touch, or rather, a DIFFERENT one, it needs to be registered with your user name in order for your purchases to show up. If you've put your user name into the new device and your purchases don't show up automatically, it usually means your user name needs to be manually reset on the server. An email to support via the Support / Contact Us page will take care of that.
Genesis
New Member
New Member
Posts:20

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07/02/2009 02:44 PM  
Thanks again, Mark. Awesome response time.
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